Questions & answers
It involves assessing outstanding card liabilities and exploring whether settlement terms may be available through discussion with the relevant creditor.
Yes. Your overall card position can be reviewed together, although each bank considers any proposed arrangement independently.
No. Any alternative settlement terms depend on the creditor’s decision and on the circumstances of the individual case.
Your repayment position forms part of the assessment. We discuss the implications of your current standing with you before any approach is proposed.
Yes. We work with clients across the UAE and publish dedicated guidance for Dubai, Abu Dhabi, Sharjah, Ajman and Ras Al Khaimah.
Timing varies with documentation, creditor response and the complexity of the proposed arrangement.